Your Questions, Our Answers

Get answers to our most frequently asked questions.

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✦ Why do you use surgical stainless steel for your jewellery findings?

All of our jewellery findings are made from high-grade 304 and 316L Surgical Stainless Steel, chosen for their strength, durability, and resistance to tarnishing. Here’s why we love it:

304 Stainless Steel: Known for its lasting quality and bright finish, it’s vacuum plated in Rhodium for added shine.

316L Stainless Steel: Contains additional corrosion-resistant properties, making it even more durable.

✦ Compared to other metals like brass or alloy, surgical stainless steel retains its finish for much longer.

This ensures your jewellery is not only beautiful but also built to last.

✦ How do I care for my jewellery?

Like anything well-loved, jewellery can naturally tarnish or fade over time, especially with exposure to perfume, lotions, hairspray, or even your skin’s natural pH. To keep your jewellery looking its best:

✦ Avoid exposing it to chemicals, water, or direct sunlight.

✦ Remove jewellery before swimming, showering, or exercising.

✦ Store pieces in a dry, airtight container when not in use.

✦ Use a jewellery polishing cloth to gently clean and refresh your pieces.

With proper care, your jewellery can stay beautiful for years to come.

✦ What is your commitment to sustainability?

At Rise Healing, sustainability is at the heart of everything we do.

✦ All of our jewellery is handcrafted using sea glass, pottery, and shells collected from nearby beaches.

✦ Each piece of sea glass is carefully matched and crafted without extra polishing or buffing, preserving its natural beauty.

✦ By choosing handmade sea glass jewellery, you’re wearing a piece of sustainable art and celebrating the beauty of something once broken, now transformed.

✦ Wherever possible, we support other small businesses and strive to avoid plastic packaging, ensuring our practices align with our values.

✦ Some materials do need to be sourced internationally to ensure affordability, but we remain committed to making thoughtful and intentional choices.

We believe in honouring nature and creating with intention, ensuring every piece reflects the power and beauty of Mother Nature.

✦ Can I place a custom order?

Yes! Many of our pieces are one-of-a-kind and not always stocked online. If you’re looking for something specific or have a custom design in mind, feel free to reach out via email. I’d love to create something special just for you.

✦ Do you attend markets?

Absolutely!

I love connecting with the community and sharing the stories behind each piece. You’ll often find me at local markets, and I post updates about upcoming events on my website, Instagram, and Facebook. Be sure to check there for the latest details.

✦ Why does jewellery tarnish over time?

Tarnishing is a natural process caused by exposure to elements like pollution, humidity, and chemicals from lotions, perfumes, or even your skin’s natural pH. While surgical stainless steel is more resistant to tarnishing than other metals, it still requires care to maintain its beauty.

To minimize tarnishing:

✦ Avoid contact with water, chemicals, and over-handling.

✦ Store jewellery in a dry, dark place when not in use.

✦ Clean occasionally with a soft jewellery cloth.

With these simple steps, your jewellery can stay beautiful for years.

Still looking for your answer?

The tide brought you here for a reason, and we're always happy to help! If your questions weren't answered in our FAQs, feel free to reach out to us directly via our contact page.